Refund policy

After confirming your order, we cannot accept returns, refunds, or exchanges of products, or cancellation of orders, changes in order details (including color and size exchanges), and unilateral returns of products. ..
For details, see "About returning, exchanging, and canceling products" in the User's Guide.

We will exchange the product for the same product only if there is damage or defect when the product arrives, or if there is damage, defect or misdelivery due to our intention or negligence. If there is no exchangeable stock, we will refund your money. ‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥
For details, see "When a defective product or a product different from the ordered product arrives" in the usage guide.